IMPORTANT CLINIC UPDATES:
From April 2020, our clinic will be open to see clients face-to-face. Online appointments are still available and optional for clients. Please let the receptionist know ahead of time if you prefer your appointment to be online. Please contact reception on info@mindmoverspsychology.
We have new guidelines to reduce the risk of COVID-19 including:
- Parent sessions to be conducted online or by phone unless otherwise discussed with your clinician.
- Our waiting rooms are closed and we have a no wait room policy. Please drop off and pick up only. Your psychologist can provide feedback in a separate parent session.
- Phone and email support from reception is available.
- Hygiene practices of the highest standard are our new normal. Rooms are regularly cleaned and cleared after each client, and hand sanitiser and hand washing facilities are made available before and during appointments.
If you are part of the appointment with your child, you are welcome to come in, however once you leave the clinicians room you will need to leave the practice and wait in your car or elsewhere nearby.
We appreciate your understanding as we seek to avoid any unnecessary risks to the health of our MindMovers Psychology community, our homes, families and everyone in between.
Thank you for your continued support.
How do I or my child get referred to MindMovers Psychology?
Anyone can see one of our psychologists or join one of the groups or workshops offered by MindMovers Psychology by self-referring, however you will not be eligible for a Medicare rebate by referring this way. To be eligible for any of our clinical services, you must be referred by a GP, Psychiatrist or Paediatrician with a Mental Health Care Plan. Your GP, Psychiatrist or Paediatrician will then write a referral letter including your or your child’s Mental Health Treatment Plan. This referral letter must be brought into the clinic. Make an appointment with your doctor to discuss this further.
How do I become eligible for a Medicare rebate?
You will need to book an appointment with your referring doctor to discuss whether you or your child is eligible for a Mental Health Care Plan – only they can determine this. When you have received a Mental Health Care Plan, you are eligible for the Medicare Rebate when using any one of our services run by our psychologists.
At MindMovers Psychology the claiming of your account is your responsibility. You may claim a rebate by lodging a claim through Medicare. You need to pay the full amount on or before the first appointment and then you can use your MindMovers invoice to claim a Medicare rebate. Private health funds also offer a rebate, but you will need to speak with your health insurance provider to determine how much they will cover.
How do the groups work at MindMovers Psychology?
Each group program that is run at MindMovers is different, however most groups run after school for approximately one hour. Group times, locations and length will vary, please contact us for more information. However, all groups require an initial assessment by one of our psychologists. The initial assessment is about getting to know you, your child and the difficulties you’ve been experiencing. Additionally, at MindMovers we like to focus on and celebrate you and your child’s strengths, so we also love getting to know each child and parent that chooses to join the MindMovers family. At MindMovers we tailor and individualise our programs to suit each child that is joining one of our groups, therefore the initial assessment will involve determining which group program or workshop is the best fit for you and/or your child.